Clear creates impactful customer experiences for retailers and winning shopper strategies for brands
From commercial strategy to customer experience
With the widespread industry disruption over the last decade, the retail landscape has changed beyond recognition. The winners so far have been those that stayed relevant with compelling, differentiated and ownable customer strategies.
As channel roles continue to blur, tomorrow's retail leaders will be those that can turn their customer strategies into seamless, engaging customer experiences that deliver real commercial impact.
How can I leverage my customer experience to deliver our strategy and unlock growth?
How do we get more out of our best customers?
How do I map customer journeys across bricks and digital to create a truly omnichannel experience?
What is our customer experience strategy?
What is the retail experience of the future?
What is the future of my category in retail?
AI or DIE
Create marketing advantage through tech-led transformation
Thinking | Technology
By Ludwig Duran, Matt Harris & Annie Libertalis